Business Analyst (permanent or intern)


Excited about getting hands-on business experience in a rapidly growing tech startup? Interested in getting direct mentoring from a CEO with years of business experience? Want to be part of the next wave of AI-driven innovation in customer care?

If you answered yes to the above, you could be just what we’re looking for!

True AI is a venture backed artificial intelligence startup that automates customer support using machine learning/deep learning. Our product is the result of our own research, building on top of cutting-edge deep learning breakthroughs. The founders are experts in management and artificial intelligence, with business backgrounds companies such as McKinsey and Goldman Sachs, and research experience at labs of names such as Amazon and Yoshua Bengio. We are alumni of Entrepreneur First and part of Microsoft Accelerator.

We are looking for someone passionate about building and growing great companies and who wants be part of the future of AI. You will play a key role in taking our business to the next level.

We offer

  • A position as Business Analyst in London - permanent or internship.
  • Experience working in multiple areas of a growing company, including strategy, finance, sales and marketing.
  • An opportunity to report directly to the CEO.
  • Significant client exposure.
  • Competitive compensation.

Key responsibilities

  • Identifying and researching markets and industries.
  • Maintaining and developing relationships with customers in person, via email, chat and telephone.
  • Researching, designing and building relevant materials for customers, investors and partners.
  • Preparing and evaluating documents and applications.
  • Conducting marketing and sales analytics and creating relevant forecasts.

Must haves

  • Proficient written and spoken English.
  • Business education or relevant business experience.
  • Ability to work independently and capability to take initiative on specific projects.
  • Eye for good design.
  • Excellent Powerpoint skills and familiarity with spreadsheets.
  • Awareness and understanding of typical startup and growth-stage company characteristics.

Nice to haves

  • Experience in marketing, sales or customer support.
  • Knowledge of Sales/CRM tools (Salesforce, Linkedin etc.)
  • Familiarity with the AI industry.
  • Programming skills.


  • London-based or willing to relocate to London.
  • Legally allowed to work in the UK (UK/EU citizen/necessary work permit). Unfortunately we cannot arrange visas at this stage.
  • Available full-time.
  • If you choose to have an internship, minimum term is 4 months.
  • Starting ASAP - the sooner you apply the better!

How to apply

To apply, please email apply (at) In your email:

  1. Include your CV / link to your professional profile.
  2. Specify if you are applying for a permanent position or an internship.
  3. Mention your ideal starting date, and if applicable, desired internship length.
  4. Confirm that you would not require us to arrange a visa and on what grounds (i.e. EU citizenship, student visa).
  5. (optional) Include of your relevant previous work/projects that you are proud of, such as articles, presentations or business plans.