The high accuracy of our suggestions lets you automate up to 33% of queries.
This saves precious time for your customer service operator, which allows them to focus on the complex situations where customers need more attention.
Your customers are happier as they get the service they deserve the moment they need it.
Our suggestions are accurate and can be sent immediately. Your agent's productivity increases by 30 - 50%.
True AI is not a naive bot that risks wasting your customers' time with bad answers. Instead, because of our suggestions, your operator remains in control.
Our software learns every time you receive a question or use a suggestion. Simply put, as you use our software, the suggestions improve automatically.
We have fully automated the magic of AI training so that you can use all the benefits that True AI provides in only 2 weeks.
We brings the AI factor to your current CRM system. Whether you use Salesforce, Zendesk, Intercom or a different CRM, True AI intergrates easily.
Our software supports any text-based channel, including your live chat, Facebook, Twitter and email.
If you have 1,000 chat operators using our suggestions, every year you directly save:
Customers no longer have to wait hours for a reply. The quality and consistency also increase. Your customers will love that.
89% of customers have permanently switched to a competitor after a bad experience. Happy customers will stay with you.
Faster problem-solving enables more proactive sales conversations.
All existing and new conversations are stored and your operators' best practice answers are shared automatically through the suggestions.
Your new operators would learn incredibly fast if they were always assisted by your most experienced operator. True AI is that operator.
True AI Ltd. is registered in England & Wales, company no. 09864737. Registered address: 4 - 5 Bonhill St, London EC2A 4BX, United Kingdom.
Co-funded by the Horizon 2020 programme of the European Union.